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Please note:
In case of a medical emergency or act of violence, call your local emergency number.


Get in touch with our service staff by


letter post German Society for First Aid (reg.)
P.O.Box 15 03 05
80043 Munich
E-Mail dialogue[AT]en.gohelp.org
Telephone +49 1802 464357  (+49 1802 GOHELP)
  +800 34778 243 *  (+800 FIRST AID *)
                           *free of charge, service available from some countries
Facsimile +49 89 745015 190


Privacy Policy

Gohelp.org is committed to protecting your online privacy. We feel it is important for you to know how we handle the information we receive from you via the Internet. In general, you can visit gohelp.org without revealing any personal information. However, you are required to provide personal information to gain access to some of our content and services, as explained below.

How we and our affiliates collect and use personal information

Registering with gohelp.org allows you to personalize the "My Gohelp" section of our site. The only information required for registration is your e-mail address.

IP addresses

We collect and log the IP address of all visitors to gohelp.org. An IP address is a number automatically assigned to your computer whenever you access the Internet. IP addresses allow computers and servers to recognize and communicate with one another. We collect IP address information so we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing. This aggregate information will never be shared with advertisers, sponsors or other businesses. To maintain your anonymity, we do not associate IP addresses with records containing personal information. We will use IP address information, however, to personally identify you in order to enforce our legal rights or when required to do so by law enforcement authorities.

How we use 'cookies'

As you probably know, "cookies" are small pieces of information that some Web sites store on your computer's hard drive when you visit them. Gohelp.org does not use cookies.



You may be asked to complete surveys when you visit Gohelp.org. We use information from surveys to better understand the needs of our users and to gather information about health care trends and issues. We do not share information from surveys with third parties.


How we protect your personal information

All personally identifiable data that you enter on this site will be processed and stored only by staff of the German Society of First Aid (DGEH) for gohelp.org according to the data protection law of the Federal Republic of Germany.

In future, we will offer an encrypted way to transmit personal information. The encryption means that your data are  protected while they are being transferred over the Internet to our servers. Once your data reach our servers, the same state-of-the art security software  that guards our company's essential business data protects your personal data as well.
In addition to using the most secure technology available, we de-identify the information you provide before it is used in any aggregate reporting that may be done.


E-Mail communications, newsletter and related services

Gohelp.org provides you with the opportunity to receive communications from us but not of third parties. At registration time, you can sign up for a free e-mail newsletter. You can unsubscribe from this newsletter at any time.

E-mail communication that you send to us via the e-mail links on our site may be shared with a Customer Service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The e-mail functionality on our site does not provide a completely secure and confidential means of communication. It's possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our e-mail.

You may decide at some point that you no longer wish to receive communications from our site. To stop receiving communications, send an

E-Mail to service@gohelp.org 

or regular mail to the following postal address:

German Society for First Aid (DGEH)
Data protection official
P.O. Box 15 03 05
80043 Munich

Fax +49 89 745015 192




Responsible for content, copyright and other rights connected with the website gohelp.org/en and all secondary pages in english is


represented by

German Society for First Aid (reg.)
Deutsche Gesellschaft fuer Erste Hilfe e.V.

Ms C. Sutten

P.O. Box 15 03 05

DE-80043 Munich


Telephone +49 89 745015 0

Fax +49 89 745015 190






1995-2007 The Gohelp Society · V. 6.0.11 (Site last updated Sep 21, 2007)
This site is under construction. We apologize for broken links or incomplete contents. Nevertheless we beg you for ideas or criticism. You can also wish for subjects we should treat. Please feel free to contact us via E-Mail, telephone or letter post (adress).